Wizard 5000 problem

Computerised Mount Cutters, Computers, other gadgetry.
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boscawen46
Posts: 19
Joined: Sun 04 Sep, 2011 8:35 am
Location: gillingham, dorset
Organisation: james frederick
Interests: framing,woodwork

Wizard 5000 problem

Post by boscawen46 » Thu 23 Jan, 2014 1:20 pm

I am looking at a secondhand wizard 5000 computer mount cutter but it apparently has a problem. It has developed a fault where the cutter head does not turn fully when cutting a mount. A new head was purchased but again apparently this has not solved the problem. Before going ahead and purchasing does anyone out there know what the problem could be and is it likely it could be repaired/resolved easily.
Thanks

mho
Posts: 117
Joined: Sat 09 May, 2009 7:05 pm
Location: Sheffield, GB.
Organisation: Valley Photo Print & Picture Framing
Interests: Photography, F1, Films, Music.

Re: Wizard 5000 problem

Post by mho » Thu 23 Jan, 2014 1:39 pm

I would contact framers corner as they are the people who sell wizard in the UK,
and they really know their stuff.

Kwik Picture Framing
Posts: 599
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Location: Bradford
Organisation: Kwik Picture Framing
Interests: Picture framing
Making just that little bit of difference to someone, somewhere.
Location: West Yorkshire

Re: Wizard 5000 problem

Post by Kwik Picture Framing » Thu 23 Jan, 2014 6:58 pm

Ask for Sam in Framers corner

Abacus
Posts: 565
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Location: Halifax, West Yorkshire
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Interests: Picture Framing, Furniture making.

Re: Wizard 5000 problem

Post by Abacus » Thu 23 Jan, 2014 7:04 pm

Sam will give you pointers, but basically there are the following components to a wizard

1) the pc, I don't think there will be a problem there
2) the software (presumably the sellers have tried reloading this)
3) the USB cable to the wizard, see 1 above
4) the wizard processor, probably where the fault lies, these cost around £2000
5) the multi core cable between the processor and the head, these cost around £200 so would be with checking this first
6) the head

Hope this helps, but give Sam a ring, she's super helpful

(Edit: just realized the stuff I've written applies to my 8000, I've never even seen a 5000! But would image they are pretty similar)

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