Forum email notifications
Posted: Sun 25 May, 2014 9:11 am
There have been several reports from members who are not receiving forum email notifications even though their accounts have been correctly set up to be notified of events such as new posts in watched topics, receipt of PM's , etc.
One thing that these members have in common is a btinternet address, so it seems likely that BT is blocking email traffic generated by the forum.
Extensive searching has not found the forum domain or IP address to be on any black list, so it is unclear why our emails are being blocked.
If you are experiencing this problem the best cure for now is to use an alternative email address for forum notifications.
To change your email address:
In your User Control Panel click Profile, then Edit Account Settings where you can enter your email address, then enter it again to confirm.
One thing that these members have in common is a btinternet address, so it seems likely that BT is blocking email traffic generated by the forum.
Extensive searching has not found the forum domain or IP address to be on any black list, so it is unclear why our emails are being blocked.
If you are experiencing this problem the best cure for now is to use an alternative email address for forum notifications.
To change your email address:
In your User Control Panel click Profile, then Edit Account Settings where you can enter your email address, then enter it again to confirm.