having problems since i updated

Software related questions, and
suggestions for new features or improvements.
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worriedwizard
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Joined: Sat 17 Jan, 2004 8:19 pm
Location: walsall

having problems since i updated

Post by worriedwizard »

hi, since the last two up dates i've been having problems with the software. when i click onto options in the main screen i get a message stating - Axis Maximum value must be >= minimum.it will only allow to to click ok & then the message reappears again only allowing me to click ok. the main problem is that sometimes all the pricing returns to defult & my dockets return to 0 & bussiness name & address is missing. its driving me mad.
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JohnMcafee
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Re: having problems since i updated

Post by JohnMcafee »

The best way to proceed, worriedwizard, would be to make a backup and attach the file (EstBackup.zip) to an email to me. jr at scenes.demon.co.uk
"A little learning is a dangerous thing"

(Also known as John, the current forum administrator)
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JohnMcafee
Posts: 1145
Joined: Sun 10 Oct, 2010 9:58 am
Location: Belfast
Organisation: Scenes
Interests: Picture Framing
Putting the world to rights
Location: Belfast
Contact:

Re: having problems since i updated

Post by JohnMcafee »

This error message is the result of setting a lower mark-up for less expensive mouldings than for the dearer ones, not something that we would want to do would do intentionally.

The program has now been updated to be more forgiving when this happens.

Many thanks, worriedwizard, for highlighting this.
"A little learning is a dangerous thing"

(Also known as John, the current forum administrator)
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