Error - Printer Index out of range

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Bagpuss
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Error - Printer Index out of range

Post by Bagpuss »

Hi John,
I have been getting this error "Printer Index out of range" over the last few days when I try to print a report, I'm using the same printer and have been able to print reports previously, I CAN PRINT Invoices OK to the printer which is a bit odd. Any suggestions ?
Thanks,
Adam/Bagpuss
My real name is Adam Laver aka "Adam The Picture Framer", just in case you were unsure ; )
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JohnMcafee
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Re: Error - Printer Index out of range

Post by JohnMcafee »

What happens when you select a printer before printing your report? (Details>Reports>Printer Setup)
"A little learning is a dangerous thing"

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Re: Error - Printer Index out of range

Post by Bagpuss »

I do click on the Printer Setup in the "Est Reporter" screen, I select the printer, then when I click on the "By Week" button, I then click the Print Icon and for some reason I get a window to "Save file as" an XPS file ??

This also happend when I clicked the "printer setup" icon in the Report Preview screen and selected my printer, its at that point I get the error message I reported . Very strange, cant think why this should just start now.

Adam/Bagpuss
My real name is Adam Laver aka "Adam The Picture Framer", just in case you were unsure ; )
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Re: Error - Printer Index out of range

Post by JohnMcafee »

To print a report:
In the Est Reporter screen -
  1. Select your printer
  2. Output to CSV File
  3. Click By Week (or month)
  4. Print the saved CSV file
Bagpus2.gif
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To preview a report on screen:
In the Est Reporter screen - select output to Screen, then Click By Week (or month)
Then if you wish to print:
In the Report Preview Screen -
  • 1. Click Select Printer
  • 2. Choose your printer, and click OK
  • 3. Click Print
Bagpus1.gif
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[/b]



Please follow the procedures above and report any errors and describe at what point they occur.
"A little learning is a dangerous thing"

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Bagpuss
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Re: Error - Printer Index out of range

Post by Bagpuss »

thanks for the screenshots John, I ended up deleting the xps document printr and made my printer the default printer, all seems fine now.
many thanks
Adam
My real name is Adam Laver aka "Adam The Picture Framer", just in case you were unsure ; )
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