Server Not Available error

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JohnMcafee
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Server Not Available error

Post by JohnMcafee »

Networking

You get the Server Not Available error on an EstLite Client when the client’s access to its data is being obstructed.

This can occur for two reasons, either the sharing permissions on the data folder on the server have not been set, or have been set incorrectly, or a third party application such as an antivirus program or a firewall is blocking access.

The source of the error can be determined by a process of elimination as can be seen from this transcript of a recent support session:

Stcstc: just rebooted my secondary machine
Stcstc: when start est comes up saying server not vailable
Stcstc: but can get to it to setup again
Stcstc: when i do comes up with a list out oif bounds error
Stcstc: have checked sharing

EstSupport: Has there been any recent Avast updates?
Stcstc: not sure
Stcstc: just turned it off to try
Stcstc: says list out of bounds still
Stcstc: list index out of bounds (o)
Stcstc: what AV u use, might remove from this machine

EstSupport: Some of my machines use nothing at all, but on a couple I use Microsoft Security Essentials
EstSupport: Watch out though, some of these AV programs are even more difficult to remove than a virus :)

Stcstc: ok removed avast, and rebooted, came up with server not available
EstSupport: Looks like a sharing problem
Stcstc: removed est and re installed too
EstSupport: Are you using password protected sharing?
Stcstc: yes
EstSupport: That could be the problem, I don't use it
Stcstc: just changed it to share with everyone with full control
Stcstc: nope that didnt fix

EstSupport: Can you open a file, say matin.txt on your remote using notepad?
Stcstc: ya
EstSupport: What firewall do you use?
Stcstc: the avast one
Stcstc: and est is set to all ports in and out
Stcstc: will try disabling now on server machine
Stcstc: nope still not
Stcstc: have removed avast from this machine and disabled on main machine
Stcstc: can see the main one from here inc read and write to drive

EstSupport: Is the Est folder set to share with Homegroup?
Stcstc: root of drive set to share with everyone
Stcstc: with full access

EstSupport: Yes, but is it set to share with homegroup?
Stcstc: dont use homegroup
Stcstc: thats a win7 home thing
Stcstc: isnt it

EstSupport: Yep
EstSupport: Are any XP's involved?

Stcstc: nope
Stcstc: win7 64 ultimate and win 7 64 home
Stcstc: sorted it
Stcstc: forced it to share everything public
Stcstc: ty

EstSupport: PHEW! :)
Stcstc: was wrecking my head lol
Stcstc: ty for help dude
"A little learning is a dangerous thing"

(Also known as John, the current forum administrator)
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