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Maybe there's someone here who still uses this machine and give some advice.
I know it's an old technology, but:
What version of windows we can update the software?
I am not able to download the software from the Gunnar website.
Is there repair to the controller in the event of a fault?
Is this a reliable machine?
That is a question for the manufacturer to be asked in direct contact with them, not just looking at their web page.
Ex: the Fletcher 6100 CMC will not work on Windows 7 to my knowledge. The machine's controller has to be used with Windows XP, The OS that it was originally used.
