I have been looking through the manual and other threads but I can't quite fathom where the issue lies, so I can work backwards to fix it. It may quite possibly be me.

I have a CS79, and have been using the cartridges that came with it OK (10mm and 7mm). I bought 3 new different size cartridges and can only get one to work (12mm). The wedges are not going up at all, but the hammer is. The old cartridges are fine if I swap back over.
This may sound really stupid, but do I have to do anything to the cartridge before putting it in for the first time? So the wedges can come through the plastic? On the 12mm I cut a small 'nick' which made it work, but that didn't work on another one. I can physically slide the wedges up with my thumb and they slide freely, but just not going up in the machine.
Reading that Casesse have not gone under, I want to get some more wedges to last me, but also don't want to break them.