Deja vu.
Posted: Fri 16 May, 2008 12:54 am
Or just getting old?
Took a customer's artwork straight out back on Tuesday, but forgot to bring the order with it - if I put stuff away, without writing on the order where I put it, it can cause problems.
So, when I got back in the shop and saw the order form still on the counter I thought 'ha - must take order in to workshop'
(Customer) "Excuse me, where do I find ............"
So I quickly shoved the order into my arse pocket and led the customer to the product, then I thought I'd have a coffee .......
So, anyway, locked up that evening, went to put my keys in my arse pocket and found this order - OMG - I can't take this home - I'll lose it - if SOPs are not followed everything goes tits up ...... tell me what - I'll shove it through the letterbox - can't miss it tomorrow.
Open the shop Wednesday morning - what's that on the mat? Oh gawd, yes, that order.
Phone rings - deal with that - must put order out back - phone ringing caused me not to lock door behind me (lights are all off, it's 0845 - we don't open 'til 9. Customer comes in "Are you open?"
Duh! - The sign says 'closed' - no lights on.
"Sure" (Stuff order in arse pocket - deal with custome whilst turning lights/photocopier on)
Locking up Wednesday evening - put keys in arse pocket - what's this? - OH! that order - I'll put it through the letter...... no - no I won't do that. I'll put it......
Well I don't know where I put it - I can't find it now.
I photocopied our third copy (oh yeah - triplicate book - way ahead of the times here) and I think I clipped it with the rest.
I've put a note in my arse pocket to remind myself to check if I did!
Took a customer's artwork straight out back on Tuesday, but forgot to bring the order with it - if I put stuff away, without writing on the order where I put it, it can cause problems.
So, when I got back in the shop and saw the order form still on the counter I thought 'ha - must take order in to workshop'
(Customer) "Excuse me, where do I find ............"
So I quickly shoved the order into my arse pocket and led the customer to the product, then I thought I'd have a coffee .......
So, anyway, locked up that evening, went to put my keys in my arse pocket and found this order - OMG - I can't take this home - I'll lose it - if SOPs are not followed everything goes tits up ...... tell me what - I'll shove it through the letterbox - can't miss it tomorrow.
Open the shop Wednesday morning - what's that on the mat? Oh gawd, yes, that order.
Phone rings - deal with that - must put order out back - phone ringing caused me not to lock door behind me (lights are all off, it's 0845 - we don't open 'til 9. Customer comes in "Are you open?"
Duh! - The sign says 'closed' - no lights on.
"Sure" (Stuff order in arse pocket - deal with custome whilst turning lights/photocopier on)
Locking up Wednesday evening - put keys in arse pocket - what's this? - OH! that order - I'll put it through the letter...... no - no I won't do that. I'll put it......
Well I don't know where I put it - I can't find it now.
I photocopied our third copy (oh yeah - triplicate book - way ahead of the times here) and I think I clipped it with the rest.
I've put a note in my arse pocket to remind myself to check if I did!
