Lion Deliveries
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- Joined: Wed 30 Nov, 2005 10:03 am
- Location: Llanwrtyd Wells
- Organisation: Neuadd Bwll Framing
- Interests: Does running a framing business leave any time for interests?
- Location: Llanwrtyd Wells
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Lion Deliveries
Something's changed with the Lion delivery service.
I placed a small order late on Monday and paid for standard delivery.
I received an email from Lion yesterday telling me that an order had been despatched and was scheduled to arrive the next day. The email gave me the option of changing the delivery date or tracking the order.
This morning the tracking information said that delivery was scheduled to be between 9.33 and 10.33. Being in the middle of nowhere, the driver had a little trouble finding us but after calling at another house and using their phone (no mobile signals around here) finally found us - at 9.43.
I placed a small order late on Monday and paid for standard delivery.
I received an email from Lion yesterday telling me that an order had been despatched and was scheduled to arrive the next day. The email gave me the option of changing the delivery date or tracking the order.
This morning the tracking information said that delivery was scheduled to be between 9.33 and 10.33. Being in the middle of nowhere, the driver had a little trouble finding us but after calling at another house and using their phone (no mobile signals around here) finally found us - at 9.43.
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- Joined: Sun 22 Jun, 2008 7:11 pm
- Location: Scotland
- Organisation: Dumfries & Galloway
- Interests: Photography, Colour Management, Sea Fishing
Re: Lion Deliveries
Use them all the time, first class service, the couriers know where we are now, living in the back and beyond with it's amazing scenery and no wholesale moulding suppliers within 50 miles is not a problem anymore.
If there are any framers in Stranraer, Newton Stewart, Port William, Loch Ryan areas that want just a few lengths from Lion but not enough for safe carriage I may be able to add some extra lengths to make your order viable.
Just email me for now.
If there are any framers in Stranraer, Newton Stewart, Port William, Loch Ryan areas that want just a few lengths from Lion but not enough for safe carriage I may be able to add some extra lengths to make your order viable.
Just email me for now.
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Re: Lion Deliveries
I can count on one hand the amount of good deliveries I've had from Lion and this Wednesday's delivery is no better. I asked for a good piece of moulding but it's arrived dented and scratched. To get round this I drive in personally and do a 65 mile round trip to self pick as i have no confidence if what I'm going to get delivered.
This will probably get me barred from ordering off them in the future but I relly think I'm going to junp ship to Wessex and use them instead.
This will probably get me barred from ordering off them in the future but I relly think I'm going to junp ship to Wessex and use them instead.
- Jonny2morsos
- Posts: 2231
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- Location: Market Deeping
Re: Lion Deliveries
I have never had damaged goods from Lion but I have from other suppliers. This subject has been discussed previously and the blame for damage often lies with the carriers.
- mikeysaling
- Posts: 1557
- Joined: Mon 08 Mar, 2010 3:53 pm
- Location: braintree essex
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Re: Lion Deliveries
just two penneth from me - always found lion prompt well packed etc - if anything out of stock always had a phone call - like em a lot.
when all is said and done - there is more said than done.
Re: Lion Deliveries
We have been using Lion for 20 odd years and they have always provided excellent service, quick deiliveries, good quality product, good prices and good advice when needed- overall exact what I need from a supplier.
As said before, the delivery problems are almost certainly down to the local carrier - I would take it up with both Lion and the local carrier.
Robinc
As said before, the delivery problems are almost certainly down to the local carrier - I would take it up with both Lion and the local carrier.
Robinc
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- Joined: Fri 08 Jun, 2007 9:22 am
- Location: Aldershot, Hampshire
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Re: Lion Deliveries
The carrier is Lion in their own van.....!!!!
- mikeysaling
- Posts: 1557
- Joined: Mon 08 Mar, 2010 3:53 pm
- Location: braintree essex
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Re: Lion Deliveries
sure if you take it up with martin it will be solved!
when all is said and done - there is more said than done.
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- Location: Cam, Gloucestershire
- Organisation: WallSpace Picture Framers
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Re: Lion Deliveries
I've been impressed with Lion's deliveries lately. Seem to always et them pretty quick and no problems to report with the couriers. The online tracking system they use is very good!
Re: Lion Deliveries
Never had a delivery problem with Lion, but I've never bought mouldings from them. I would have thought there would be less risk of damage on their own van - that's how it works with other van deliveries I have. Nielsen use less packaging on their van than they do for carriers; sometimes just a single poly layer - rarely a problem, in fact I don't remember one at all.