The Framers Forum

Hi John,
I have been getting this error "Printer Index out of range" over the last few days when I try to print a report, I'm using the same printer and have been able to print reports previously, I CAN PRINT Invoices OK to the printer which is a bit odd. Any suggestions ?
Thanks,
Adam/Bagpuss

What happens when you select a printer before printing your report? (Details>Reports>Printer Setup)

I do click on the Printer Setup in the "Est Reporter" screen, I select the printer, then when I click on the "By Week" button, I then click the Print Icon and for some reason I get a window to "Save file as" an XPS file ??

This also happend when I clicked the "printer setup" icon in the Report Preview screen and selected my printer, its at that point I get the error message I reported . Very strange, cant think why this should just start now.

Adam/Bagpuss

To print a report:
In the Est Reporter screen -

1. Select your printer
2. Output to CSV File
3. Click By Week (or month)
4. Print the saved CSV file

To preview a report on screen:
In the Est Reporter screen - select output to Screen, then Click By Week (or month)
Then if you wish to print:
In the Report Preview Screen -

• 1. Click Select Printer
• 2. Choose your printer, and click OK
• 3. Click Print

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Please follow the procedures above and report any errors and describe at what point they occur.

thanks for the screenshots John, I ended up deleting the xps document printr and made my printer the default printer, all seems fine now.
many thanks
Adam